General Hospital
Effective: ___/___/20__
Review: ___/___/20__
Approved By: _________
1.0 PURPOSE
1.1 Purpose Statement
- 1.1.1 To standardize pre-operative handoff from ward/clinic/ED to OT using a structured tool (SBAR/I-PASS) to reduce omissions, miscommunication, and delays.
- 1.1.2 To ensure safe patient transfer during movement and during trolley ↔ OT table transfer with defined roles, equipment use, and injury prevention controls, consistent with safe patient handling principles. (cdc.gov)
- 1.1.3 To define a reliable OT On-Call System (activation, response time, responsibilities, escalation) to ensure timely emergency surgical capability and safe staffing practices, consistent with perioperative safe staffing/on-call guidance. (Aorn.org)
- 1.1.4 To define required documentation, training, and audit measures for compliance and continuous improvement.
2.0 SCOPE
2.1 Included
- 2.1.1 Pre-op handoff into OT (elective, urgent, emergency), including OT reception/holding acceptance and “pre-room entry readiness” verification owned by OT.
- 2.1.2 Patient movement from ward/clinic/ED to OT reception/holding and from OT reception/holding to operating room.
- 2.1.3 Physical transfer trolley ↔ OT table.
- 2.1.4 OT on-call coverage and activation including escalation pathway and documentation.
2.2 Excluded
- 2.2.1 Clinical anesthesia handover between anesthesia providers (covered in anesthesia manual).
- 2.2.2 PACU clinical management; OT role here is only transfer interface and safe physical movement.
3.0 DEFINITIONS
3.1 Handoff
3.1.1 Transfer of responsibility and accountability for patient care from one team to another, including communication of essential clinical and logistical information. WHO provides risk reduction recommendations for handover communication.
3.2 SBAR
3.2.1 A structured communication format: Situation, Background, Assessment, Recommendation (used widely for standardized handover). WHO supports structured handover solutions and redesign of communication processes.
3.3 I-PASS
3.3.1 A structured handoff bundle: Illness severity, Patient summary, Action list, Situation awareness/contingency plans, Synthesis by receiver. Implementation has been associated with reduced medical errors and preventable adverse events. (nejm.org)
3.4 Safe Patient Handling and Mobility (SPHM)
3.4.1 Policies and practices intended to reduce manual lifting, prevent staff injury, and reduce patient falls/skin injury during movement and transfer; supported by OSHA and CDC/NIOSH resources. (osha.gov)
3.5 On-Call
3.5.1 Scheduled duty status requiring staff to be available to respond to urgent/emergency cases within defined response time.
4.0 POLICY STATEMENT
- 4.1 OT shall use a standardized approach for patient handoff into OT using SBAR or I-PASS, with documentation and receiver confirmation.
- 4.2 OT shall not accept a patient into the operating room until minimum handoff content is provided, except in life-saving emergencies where abbreviated handoff is permitted and must be completed as soon as feasible.
- 4.3 OT shall perform trolley ↔ OT table transfers using defined roles, safe handling equipment when indicated, and injury-prevention controls consistent with SPHM principles. (osha.gov)
- 4.4 OT shall maintain an on-call system with documented activation steps, response time targets, escalation to second/third on-call when needed, and fatigue risk awareness within staffing plans. (Aorn.org)
- 4.5 Any transfer-related harm, near miss, or unsafe condition shall be reported and reviewed under OT QPS (SEC 3).
5.0 ROLES AND RESPONSIBILITIES
5.1 OT Director / OT Chair
- 5.1.1 Ensures implementation and governance of this policy, including on-call readiness, staffing plans, and escalation authority. (Aorn.org)
5.2 OT Nurse Manager
- 5.2.1 Ensures training, competency validation, and availability of transfer aids (slide sheets, transfer boards, belts, mechanical aids where available) and ensures audits are completed. (osha.gov)
5.3 Charge Nurse
- 5.3.1 Controls acceptance into OT and room entry readiness.
- 5.3.2 Leads resolution of missing/unclear handoff items and escalates delays.
- 5.3.3 Activates and escalates the OT on-call system per 7.3.
5.4 OT Coordinator / Scheduler
- 5.4.1 Confirms on-call roster availability and contactability.
- 5.4.2 Documents activation times, responses, and exceptions.
5.5 Circulating Nurse
- 5.5.1 Leads SBAR/I-PASS receiving process, confirms critical elements, and documents handoff acceptance.
- 5.5.2 Leads safe transfer trolley ↔ table with scrub/porter support as assigned, and ensures lines/drains protection.
5.6 Scrub Nurse / OT Technologist
- 5.6.1 Assists with safe transfer when sterile field is not at risk; participates in positioning readiness after transfer.
- 5.6.2 Supports safe movement planning to prevent contamination and avoid sharps hazards.
5.7 Sending Team (Ward/Clinic/ED)
- 5.7.1 Provides structured handoff content and verifies patient readiness for transfer.
- 5.7.2 Provides infection status/isolation requirements and ensures documentation accompanies patient or is accessible.
5.8 Porter / Transport Team
- 5.8.1 Ensures safe movement, brakes, side rails per policy, and requests assistance for high-risk transfers.
5.9 On-Call Staff (OT Nurses/Techs)
- 5.9.1 Maintain availability and respond within defined times, confirming receipt and ETA; escalate when unable to respond.
6.0 GENERAL REQUIREMENTS FOR ALL HANDOVERS AND TRANSFERS
6.1 Standard Communication Discipline
- 6.1.1 Handover shall be clear, unambiguous, structured, and preferably face-to-face where feasible; WHO recognizes structured approaches and redesign to reduce handover failures.
- 6.1.2 Handover shall occur in a location and time that reduces interruption and distractions, as recommended in handover safety guidance. (digitalassets.jointcommission.org)
- 6.1.3 The receiver shall confirm understanding and clarify missing items (“read-back/synthesis” concept aligns with structured handoff safety practices). (nejm.org)
6.2 Minimum Safety Controls During Transfer
- 6.2.1 Patient identity shall be confirmed using two identifiers at OT acceptance and before room entry (linked to OT-IPSG-01).
- 6.2.2 Privacy and dignity shall be maintained during movement (linked to SEC 4).
- 6.2.3 Falls prevention controls: brakes, rails, supervision, safe path, and appropriate equipment. (cdc.gov)
- 6.2.4 Manual lifting shall be minimized; SPHM equipment and techniques should be used to reduce staff injury and patient harm. (osha.gov)
7.0 PROCEDURES (SEC 7.1 – 7.3)
7.1 PRE-OP HANDOFF TO OT (SBAR / I-PASS)
7.1.1 Standard Requirement
7.1.1.1 Every patient transferred to OT shall have a structured handoff from sending team to OT receiving team using SBAR or I-PASS format. WHO identifies handover communication as a patient safety solution and provides risk reduction recommendations.
7.1.1.2 OT may use either format based on local design; the minimum content must be met regardless of tool name.
7.1.2 Timing and Location
7.1.2.1 Handoff shall occur:
- a) at OT reception/holding upon arrival, or
- b) immediately before OT room entry when direct transfer occurs from ED/ICU in emergencies.
7.1.2.2 Handoff shall occur without unnecessary interruptions where possible; if interrupted, the handoff is resumed from the beginning of the interrupted section.
7.1.3 SBAR Content Standard (Minimum Dataset)
7.1.3.1 S — Situation
- a) patient full name + MRN/ID (two identifiers)
- b) planned procedure and site/side
- c) urgency status (elective/urgent/emergency)
- d) current location and stability concerns
7.1.3.2 B — Background
- a) relevant history impacting OT flow (e.g., infection isolation status, language barrier)
- b) allergies (and nature of reaction if known)
- c) anticoagulation/bleeding risk note (if communicated)
- d) implants planned or special equipment needs (if applicable)
7.1.3.3 A — Assessment
- a) current vital stability concerns communicated by sending team
- b) lines/tubes/drains present and securement status
- c) mobility/transfer risk (falls risk, obesity, frailty) for safe handling planning
- d) skin integrity concerns relevant to transfer/positioning (pressure risk)
7.1.3.4 R — Recommendation
- a) pending actions required before room entry (missing document, pending labs, isolation PPE readiness)
- b) special transport needs (oxygen “as ordered,” monitoring requirement “as ordered”)
- c) destination plan after OT (ward/ICU readiness status if known)
- d) receiver clarifications and confirmation of acceptance
7.1.4 I-PASS Content Standard (Minimum Dataset)
- 7.1.4.1 I — Illness Severity (stable / unstable / critical).
- 7.1.4.2 P — Patient Summary (diagnosis, procedure plan, site/side, key risks).
- 7.1.4.3 A — Action List (what must happen next before incision/room entry).
- 7.1.4.4 S — Situation Awareness / Contingency Plans (what might go wrong; how to respond).
- 7.1.4.5 S — Synthesis by Receiver (receiver repeats key items and confirms plan).
Implementation of I-PASS has been associated with reductions in medical errors and preventable adverse events. (nejm.org)
7.1.5 Receiver Acceptance Rules (OT Authority)
7.1.5.1 OT receiving nurse/charge nurse may accept, hold, or return the patient to sending area depending on missing critical information.
7.1.5.2 “Hold” triggers include:
- a) identity cannot be verified
- b) procedure/site unclear or inconsistent
- c) isolation status unclear when precautions are required
- d) missing critical documentation needed for safe flow (per hospital rules)
7.1.5.3 In a life-saving emergency, OT may proceed with abbreviated handoff but must complete full handoff documentation as soon as feasible.
7.1.6 Documentation
7.1.6.1 The OT receiving nurse documents:
- a) time of handoff
- b) sender name/unit
- c) tool used (SBAR or I-PASS)
- d) critical items: allergies, isolation status, special equipment/implants
- e) “receiver synthesis/confirmation” (checkbox or short statement)
7.1.6.2 Any missing items and escalation steps are documented and reported if recurrent (linked to OT QPS).
7.1.7 High-Risk Handoff Scenarios (Enhanced Controls)
- 7.1.7.1 ICU/ED direct to OT emergency: handoff must include airway/ventilation support status “as ordered,” hemodynamic stability, active infusions, lines, and transfusion readiness when applicable.
- 7.1.7.2 Isolation cases: isolation type must be explicitly stated and PPE route confirmed.
- 7.1.7.3 Language barrier: interpreter arrangement must be communicated (see SEC 6.7 in OT-IPSG-01).
7.1.8 Quality Expectations
7.1.8.1 OT shall monitor completeness and accuracy of handoffs; Joint Commission resources highlight that inadequate handoff communication is a recognized patient safety risk and provide recommendations for senders and receivers. (digitalassets.jointcommission.org)
7.1.8.2 Saudi Patient Safety Center (SPSC) provides handoff communication resources supporting structured handoff practices. (spsc.gov.sa)
7.2 SAFE TRANSFER OF PATIENT (TROLLEY ↔ OT TABLE, SAFE HANDLING)
7.2.1 Standard Requirement
7.2.1.1 Trolley ↔ OT table transfers shall be performed using a planned, role-assigned process to prevent patient falls, line dislodgement, pressure injury, staff musculoskeletal injury, and privacy breaches.
7.2.1.2 OT shall apply safe patient handling principles; OSHA and CDC/NIOSH provide guidance emphasizing use of assistive devices, training, and system programs to reduce injuries. (osha.gov)
7.2.2 Pre-Transfer Risk Assessment (Mandatory)
7.2.2.1 Before moving the patient, the circulating nurse confirms and documents (as applicable):
- a) mobility level (independent/assisted/immobile)
- b) weight/size considerations and need for aids
- c) fall risk indicators
- d) lines/tubes/drains present and securement status
- e) skin integrity risk (fragile skin, pressure ulcer risk)
- f) isolation precautions (PPE and equipment cleaning requirements)
7.2.2.2 Determine transfer method:
- a) manual assisted transfer (low risk only)
- b) slide sheet/transfer board
- c) mechanical lift/air-assisted device (if available and indicated)
7.2.3 Minimum Staffing and Role Assignment
7.2.3.1 Charge nurse ensures adequate trained staff are present before transfer begins.
7.2.3.2 Roles (minimum):
- a) Transfer leader (circulating nurse) — gives commands and counts down
- b) Head/airway/neck protector — protects head/neck and monitors lines at upper body
- c) Side assistants — manage trunk/legs and sheet/board
- d) Line manager (may be same as head protector) — ensures IV lines/drains/urinary catheter not pulled
- e) Equipment/brake checker — verifies brakes and alignment
7.2.4 Environment and Equipment Safety Checks (Mandatory)
7.2.4.1 Before movement:
- a) clear floor of obstacles; ensure adequate space
- b) confirm privacy coverage
- c) ensure adequate lighting
- d) confirm OT table height and trolley height alignment as much as possible
- e) apply brakes on trolley and OT table
- f) verify side rails as appropriate (down only when actively transferring and controlled)
7.2.4.2 Infection prevention: use clean transfer aids, and follow cleaning rules for reusable devices per IPC policy.
7.2.5 Transfer Techniques (Standard Methods)
7.2.5.1 Slide Sheet / Transfer Board Method (Preferred for Moderate Risk)
- a) place slide sheet under patient per technique
- b) align surfaces and secure brakes
- c) leader instructs “Ready—1,2,3 move”
- d) move in one coordinated action (avoid twisting)
- e) remove/adjust sheet carefully while maintaining patient warmth and dignity
7.2.5.2 Mechanical Lift Method (Preferred for High Risk When Available)
- a) apply sling per training
- b) lift and position with controlled movement
- c) maintain patient comfort and privacy
- d) lower and position patient; remove sling as appropriate
OSHA safe patient handling resources highlight equipment use as essential for reducing manual lifting injuries and improving patient care quality. (osha.gov)
7.2.5.3 Manual Lift (Restricted Use)
- a) manual lifting should be minimized; use only when patient is low weight/low risk and equipment is not required by policy
- b) do not perform high-risk manual lifts that endanger staff or patient
- c) if insufficient staff/equipment exists, transfer is delayed until safe controls are available
7.2.6 Protection of Lines, Tubes, Drains, and Devices
7.2.6.1 The line manager confirms:
- a) IV lines not under tension; pumps and poles positioned safely
- b) urinary catheter secured and bag positioned below bladder without pulling
- c) drains secured and not caught
- d) oxygen tubing (if in use per order) is long enough and not kinked
7.2.6.2 Any dislodgement or suspected device issue is documented and reported.
7.2.7 Patient Safety and Comfort Controls
7.2.7.1 Positioning after transfer:
- a) align patient midline; protect pressure points
- b) ensure warming measures per OT practice
- c) secure patient with safety strap when appropriate
7.2.7.2 Falls prevention: never leave patient unattended on trolley or table without rails/strap as appropriate and staff presence.
7.2.8 Incident and Near-Miss Management
7.2.8.1 The following require immediate reporting and review:
- a) patient fall or near fall during transfer
- b) line dislodgement or near dislodgement
- c) staff injury
- d) repeated unsafe conditions (lack of transfer aids, inadequate staff)
Reporting supports system improvement and safety program monitoring (linked to SEC 3 OT QPS).
7.2.9 Documentation
- 7.2.9.1 OT documents transfer method, staff involved, and any issues.
- 7.2.9.2 For high-risk transfers, complete a transfer checklist (Appendix B).
7.3 OT ON-CALL SYSTEM (ACTIVATION, RESPONSE TIME, RESPONSIBILITIES)
7.3.1 Standard Requirement
7.3.1.1 OT shall maintain an on-call roster to support urgent/emergency surgical needs outside routine hours and during surge periods.
7.3.1.2 On-call staffing plans should account for fatigue risk and safe practice expectations; AORN position statements address safe staffing and on-call practices, including recognition of fatigue as a patient and worker safety risk. (Aorn.org)
7.3.2 On-Call Coverage Model (Minimum)
7.3.2.1 Minimum on-call roles may include (adapt per hospital scope):
- a) on-call charge nurse/senior OT nurse
- b) on-call circulating nurse(s)
- c) on-call scrub nurse/technologist(s)
- d) runner/support as required
7.3.2.2 Specialty cases may require specialty-competent staff (e.g., ortho implants); coverage plan must specify how these are provided.
7.3.3 On-Call Activation Authority
7.3.3.1 Activation may be initiated by:
- a) ED/Trauma activation pathway per hospital policy
- b) surgeon/proceduralist for urgent/emergency cases
- c) OT charge nurse when OT resources must be mobilized
7.3.3.2 OT charge nurse confirms activation need and initiates call tree.
7.3.4 Activation Process (Call Tree Standard)
- 7.3.4.1 Step 1: Call 1st on-call staff; require confirmation of receipt and ETA.
- 7.3.4.2 Step 2: If no response within defined interval, call 2nd on-call; if still no response, escalate to 3rd on-call/consultant/supervisor according to hospital rule. Example escalation intervals (10–15 minutes) are used in established on-call policies. (medicine.ksu.edu.sa)
- 7.3.4.3 Step 3: If staffing is still inadequate, escalate to OT Nurse Manager / Administrator on-call for additional resource mobilization.
7.3.5 Response Time Expectations
7.3.5.1 Response time targets must be defined locally by hospital policy based on service scope (e.g., immediate/within 30 minutes/within 60 minutes).
7.3.5.2 Staff must:
- a) acknowledge call promptly
- b) provide ETA
- c) notify immediately if unable to respond
7.3.5.3 Repeated delayed responses are reviewed as performance concerns and system risks.
7.3.6 On-Call Responsibilities (Operational)
7.3.6.1 On-call staff responsibilities include:
- a) arrival and sign-in per access rules
- b) preparation of OT room and sterile supplies in coordination with CSSD
- c) compliance with patient identification and safe surgery verification processes (OT-IPSG-01)
- d) completion of documentation and handovers
- e) participation in debrief and incident reporting when applicable
7.3.7 Fatigue Risk Controls (Mandatory Considerations)
7.3.7.1 OT on-call scheduling should:
- a) minimize extended work hours and provide adequate rest periods, consistent with perioperative safe staffing guidance. (Aorn.org)
- b) support staff in recognizing fatigue as a safety risk (not a badge of dedication). (Aorn.org)
7.3.7.2 Charge nurse and OT leadership may reassign roles based on fitness-to-work considerations, prioritizing safety.
7.3.8 Documentation of On-Call Activation
7.3.8.1 OT shall maintain an On-Call Activation Log documenting:
- a) time case requested / urgency category
- b) time calls placed
- c) who was contacted
- d) time response received
- e) time staff arrived
- f) any escalation steps and reasons
- g) delays and corrective actions
7.3.8.2 Logs are reviewed monthly for trends (response times, coverage gaps, repeated nonresponses).
8.0 DOCUMENTATION AND CONTROLLED RECORDS
- 8.1 Pre-op handoff form (SBAR/I-PASS) or electronic handoff template.
- 8.2 Transfer checklist for trolley ↔ OT table ( form).
- 8.3 On-Call roster and contact list (controlled and updated).
- 8.4 On-Call Activation Log ( form).
- 8.5 Incident/near-miss reports related to handover/transfer/on-call activation.
9.0 TRAINING AND COMPETENCY REQUIREMENTS
9.1 All OT staff shall complete training and annual refreshers on:
- 9.1.1 Structured handoff (SBAR/I-PASS) and receiver confirmation; WHO supports structured handover improvements as patient safety solutions.
- 9.1.2 Safe patient handling and use of assistive devices; OSHA and CDC/NIOSH provide SPHM program principles. (osha.gov)
- 9.1.3 On-call activation workflow, response expectations, and escalation pathway; AORN guidance addresses safe on-call practices and fatigue risk. (Aorn.org)
9.2 Competency validation shall include direct observation (handoff completeness; transfer technique; correct use of aids; on-call activation drill).
10.0 MONITORING, AUDIT, AND KPIs
10.1 Audits (Minimum)
- 10.1.1 Handoff completeness audit (monthly): presence of key elements (allergies, isolation, procedure/site, action list).
- 10.1.2 Transfer safety audit (monthly): brakes used, staff count adequate, transfer aid used when indicated, no line tension. (osha.gov)
- 10.1.3 On-call response audit (monthly): response time compliance, escalation compliance, documentation completeness. (Aorn.org)
10.2 KPIs (Minimum)
- 10.2.1 % handoffs with complete SBAR/I-PASS documentation.
- 10.2.2 Transfer-related incidents per 1,000 transfers (falls, near falls, line dislodgement, staff injury).
- 10.2.3 % transfers using assistive devices when indicated. (osha.gov)
- 10.2.4 On-call response time compliance (% within target).
- 10.2.5 Number of escalations due to nonresponse (trend).
- 10.2.6 Delay minutes attributable to incomplete handoff or failed on-call response.
11.0 NONCOMPLIANCE
11.1 Critical noncompliance includes:
- 11.1.1 accepting a patient into OR without minimum handoff content (non-emergency)
- 11.1.2 unsafe manual transfer with insufficient staff/equipment resulting in harm/near harm
- 11.1.3 repeated failure to respond to on-call activation without escalation/notification
11.2 Critical noncompliance requires immediate escalation to OT leadership and review under OT QPS.
12.0 REFERENCES (ENGLISH)
-
12.1 WHO Patient Safety Solutions: Communication during patient handovers (risk reduction recommendations).
-
12.2 I-PASS Handoff Bundle—NEJM 2014 (reduction in medical errors after implementation). (nejm.org)
-
12.3 I-PASS multicenter effectiveness/implementation study (evidence of broader implementation). (PMC)
-
12.4 Joint Commission resource on inadequate hand-off communication (recommendations for senders/receivers). (digitalassets.jointcommission.org)
-
12.5 Saudi Patient Safety Center (SPSC) hand-off communication resource (KSA context). (spsc.gov.sa)
-
12.6 CDC/NIOSH Safe Patient Handling and Mobility (transfer safety benefits and culture of safety). (cdc.gov)
-
12.7 OSHA Safe Patient Handling resources (program steps; injury reduction; equipment use). (osha.gov)
-
12.8 AORN Position Statement on Perioperative Safe Staffing and On-Call Practices (fatigue and safe staffing considerations). (Aorn.org)
-
12.9 AORN guidance on safe on-call practices (fatigue risk and safe care concerns). (PubMed)